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Place your piano in safe hands

with tuning and servicing from our team of expert technicians

Years of expertise

Led by our principal tuner, Ian Jones, with over 30 years experience, our team of tuners are able to deliver a high level of service and professionalism, and turn their hand to any issue thay you may have with your instrument.

Wales & North West

Our small bilingual team of dedicated technicians cover a wide ranging area of Wales and the North West of England. If you are unsure whether we would be able to reach your area, please click here to contact us.

We've made it simple

From requesting a tuning online, to receiving your appointment by email, to a handy text reminder on the day of your tuning - the aim is to provide you and your instrument with the best possible service.

Meet The Team

Lead tuner Ian Jones, with over 30 years experience as a qualified piano technician and tuner to some of the biggest names and events in the business offers an extensive wealth of expertise and knowledge. Ian holds diplomas in Piano Tuning & Restoration as well as in Keyboard Instrument Technology and has hit the high-note with a collection of industry accolades to his name.

Ian is not alone on the tuning team, we have a team of tuners, skilled to the highest level in all aspects of pianomaking and servicing to provide a comprehensive service to our clients around Wales and the North West.

  • "For years Ian has tuned my piano, not only for me but for operatic legends who have visited the house, Carreras, Flemming, Callegia, Alvarez to name but a few!"

    Sir Bryn Terfel
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    "Ian first tuned my piano in 1984, he is a kind and courteous gentleman that provides a truly professional service. Wales is lucky to have an establishment like Pianos Cymru"

    Annette Bryn Parri
The Process
1.Request a tuning

Book your appointment online here by providing us with some basic contact information.

2.We'll email you a date

Within a few days, you will receive an email from us with a date, time and tuner information.

3.We'll remind you

On the morning of your tuning, we'll text you to remind you of your appointment & tuner details.

Frequently Asked Questions
How long does it take?

Once we've received your tuning request via the form below we'll process your request within days, dependant on our workload in your area. Once we have determined a day that we'll be near you we'll send you an email confirming your tuning appointment.

The time that it will take to complete the tuning and or servicing on your piano varies on the amount of work that needs to be done and various other variable factors such as temperature and humidity, and the elapsed time since the last tuning. Typically a visit will range from 1 hour to 1 and a half hours.

How much does it cost?

Like many other things, the cost of a tuning and servicing will vary depending upon the amount of work that is necessary.

A tuning and minor regulation will range in price from £65 - £75.

I've requested a tuning, but haven't heard anything

It usually takes a few days for us to process your tuning request and provide a date depending on the workload in your area.

However, if the time since you requested your tuning has elapsed this period, there are two things that you could do:

1. Check your spam/junk email folder in case our email to you has been caught there.

2. Call us on 01766 884100, to speak with someone regarding your tuning, or alternatively, click here to email our tuning team.

How do I contact you?

If you wish to request a tuning, please use the form here, if the nature of your enquiry extends beyond this, please feel free to contact us via:


Click here to email us.


Call us on 01766 884100.

Request a tuning

To request a tuning, please fill in the form below. We will then contact you via email with a date and time for your tuning appointment.

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